B2B Wholesale FAQ
Everything you need to know before placing a large order for red light therapy equipment.
What is the MOQ for your red light therapy equipment?+
Our MOQs vary by product: Panels require 5 units, LED Masks 50 units, Wearable Belts 20 units, and Therapy Beds start at 1 unit with tiered wholesale pricing.
Do you offer OEM and ODM private labeling?+
Yes. We provide full-service OEM/ODM including logo engraving, Pantone color matching, wavelength customization, branded packaging, and multi-language manuals.
What certifications do your products carry?+
FDA cleared, CE marked, RoHS and FCC compliant with ISO 13485 manufacturing certification. Full documentation package included for customs and marketplace compliance.
What is the typical lead time for bulk orders?+
Standard orders ship within 15-20 business days. OEM/ODM projects require 30-45 days for tooling and first-article approval. Repeat orders often ship in under 10 days.
What warranty and after-sales support do you provide?+
2-year warranty on commercial devices, 3 years on flagship beds. Lifetime access to our technical support portal. On-site support available for distribution partners.
Can I visit your factory before placing a large order?+
Absolutely. Our 10,000 sqm facility in Guangzhou is open to qualified buyers by appointment. Factory tours and product demonstrations arranged on request.
Do you support drop-shipping?+
Yes. We provide blind drop-shipping with custom packaging inserts for verified partners, covering North America, Europe, Middle East and Asia-Pacific.
What wavelengths do your devices use?+
660nm red light + 850nm near-infrared in a dual-chip 1:1 ratio. Custom wavelength prescriptions available for medical-grade applications.
What payment terms do you accept?+
T/T wire transfer, L/C for orders above $50,000, and PayPal for initial samples. Established partners qualify for 30-60 day net terms after trading history review.
Do you provide marketing materials for resellers?+
Every B2B partner receives a free marketing pack: hi-res product photos, lifestyle videos, spec sheets, and pre-formatted social assets to accelerate your go-to-market.
Still have questions?
Talk to Our Team