B2B Wholesale FAQ
Everything you need to know before placing a large order for red light therapy equipment.
What is the MOQ for your red light therapy equipment?+
Our MOQs vary by SKU: Pro 300W and Pro 1500W panels require 10 units, LED masks 50 units, wearable belts and laser pens 20 units, and therapy beds start at 1 unit with tiered wholesale pricing.
Do you offer OEM and ODM private labeling?+
Yes. We provide full-service OEM/ODM including logo engraving, Pantone color matching, wavelength customization, branded packaging, and multi-language manuals.
What certifications do your products carry?+
Certification status varies by model and destination market. For the exact SKU, we provide the applicable FDA, CE, RoHS, FCC, test-report and quality-system records so buyers can verify the legal manufacturer, model and certificate scope before purchase.
What is the typical lead time for bulk orders?+
Samples typically ship in 7-15 business days. Standard bulk orders ship in 15-35 business days depending on SKU and quantity. OEM/ODM projects require 30-45 days for tooling and first-article approval. Repeat orders on stocked SKUs are often faster.
What warranty and after-sales support do you provide?+
2-year warranty on commercial devices, 3 years on flagship beds. Lifetime access to our technical support portal. On-site support available for distribution partners.
Can I visit your factory before placing a large order?+
Yes. Qualified buyers can request a factory visit by appointment. Production walkthroughs and product demonstrations are arranged on request.
Do you support drop-shipping?+
Yes. We provide blind drop-shipping with custom packaging inserts for verified partners, covering North America, Europe, Middle East and Asia-Pacific.
What wavelengths do your devices use?+
660nm red light + 850nm near-infrared in a dual-chip 1:1 ratio. Custom wavelength prescriptions available for medical-grade applications.
What payment terms do you accept?+
T/T wire transfer, L/C for orders above $50,000, and PayPal for initial samples. Established partners qualify for 30-60 day net terms after trading history review.
Do you provide marketing materials for resellers?+
Every B2B partner receives a free marketing pack: hi-res product photos, lifestyle videos, spec sheets, and pre-formatted social assets to accelerate your go-to-market.
Still have questions?
Talk to Our Team