Privacy Policy

1. Information We Collect

When you submit an RFQ or contact form, we process the contact details, company information, product requirements, quantities, destination market, and other information you choose to include. We also use a necessary cookie_consent cookie to remember whether you accepted or declined optional analytics.

2. How We Use Your Information

We use inquiry information to receive and respond to your request, prepare quotations or product documentation discussions, and maintain the commercial context needed to follow up on that request.

3. Form Delivery and Optional Analytics

RFQ forms are submitted to Web3Forms, which is used to deliver inquiry details. The site is designed to load Google Tag Manager only after you accept optional analytics; it is not loaded when you decline. If a valid Google Tag Manager container is configured, its tags may enable measurement services such as Google Analytics. Those providers process data under their own terms and privacy notices.

4. Security and Cookies

Form submissions use HTTPS in transit. Please do not include sensitive personal information in a general product inquiry. For the cookie types, consent behavior, and how to change your choice, see our Cookie Policy.

5. Your Rights

You may contact us to ask about the inquiry information associated with your request, correct it, or request deletion where applicable. Include enough information for us to identify the inquiry without sending unnecessary sensitive data.

6. Contact Us

If you have questions about this privacy policy or wish to exercise your data rights, please contact us at sales@helloredlight.com.

Last updated: August 29, 2026.